Shipping Policy
Important Notice: Due to high order volume, shippers are experiencing minor delays with some orders.
Domestic Shipping
Free Shipping Eligibility
- Qualifying Orders: $99.99 and above for domestic US shipping
- Selection Required: You must select “Free Shipping” option at checkout
- Automatic Offer: Free shipping will be offered at checkout for qualifying orders
Order Processing
- Processing Order: Orders processed in the order received
- Processing Time: Allow up to 5 business days due to availability
- Shipping Time Calculation: Based on actual shipping times beginning when package is accepted by our shipper and leaves our facility
- Processing Time Exclusion: Shipping times do not include order processing time
Shipping Services
“Lightning Fast Shipping”
This refers to the delivery time from our facility to your destination after the package leaves our warehouse. This does not include processing time.
Shipping Options
When you checkout, shipping options are offered based on your cart total:
- Orders over $99.99 qualify for free domestic shipping
- Important: You must manually select “Free Shipping” option before completing checkout
Lost or Stolen Orders
Recommended Steps
- First Contact: Contact your local post office with the tracking number
- Additional Help: If further assistance is needed, refer to the disclaimer section in our Terms and Conditions
Investigation Process
We work with shipping partners to investigate missing packages and determine appropriate resolution.
Contact Information
For shipping questions or concerns:
- Email: vccigar@gmail.com
- Phone: 561-331-0491
Last Updated: September 7, 2025